SOL Music & Media App, SHO Shopping Network, SOL TV terms & Conditions

Terms & Conditions of Use for SOL Music & Media App, SOL Shopping Network, and SOL TV

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1. Acceptance and Binding Effect of Terms

Upon accessing or utilizing any service or content provided by SOL Music & Media App, SOL Shopping Network, or SOL TV (collectively, “SOL Platforms”), including but not limited to any interaction or access by means of IP address logging, cookies, or any form of digital identifier, all users, viewers, participants, contributors, or affiliates (collectively referred to as "Users") hereby acknowledge and irrevocably consent to the binding effect of these Terms & Conditions, which may be amended or modified periodically at the sole discretion of SOL Sound of Life Media (“SOL”), without prior notice, in accordance with the governing legal frameworks under relevant international, federal, state, or local laws (including but not limited to the Federal Arbitration Act, 9 U.S.C. §§ 1-16, and relevant data privacy regulations such as GDPR (EU) 2016/679 and the California Consumer Privacy Act (CCPA), as amended).

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2. Scope of Services and Functionality

The SOL Platforms provide, without limitation, multimedia streaming services, ecommerce functionalities, including but not limited to user-generated content, interactive media, and other presently offered or future-to-be-offered functionalities and services, the specific nature of which may not be foreseeable at present. SOL reserves the unilateral right to expand, restrict, or otherwise modify its offered services, without notice, and all Users agree that continued access constitutes acceptance of such modifications. Users shall have no reasonable expectation of reliance on any particular function, feature, or content remaining consistent, and SOL shall not be liable for any such changes, pursuant to the doctrines of frustration of purpose or impossibility in contract law.

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3. User Conduct and Content Restrictions

Any and all content uploaded, shared, or disseminated via SOL Platforms must strictly adhere to all applicable legal norms, including but not limited to 47 U.S.C. § 230 (the Communications Decency Act), and must not contain any material constituting hate speech, defamation, or violations of intellectual property law under 17 U.S.C. §§ 101 et seq. Users are strictly prohibited from using any form of artificial intelligence, machine learning algorithms, or automated tools to reverse-engineer, exploit, or otherwise compromise the proprietary technology, data systems, or user privacy of SOL or its affiliates. SOL reserves the exclusive right to terminate or suspend any User’s access for violation of these provisions, without recourse or liability, under a priori authority vested in SOL under these Terms.

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4. Data Collection, Usage, and Privacy

Users unequivocally consent to the collection, storage, and utilization of their personal data, including but not limited to IP addresses, device-specific identifiers, geolocation data, browsing metadata, and transactional information, pursuant to applicable data privacy laws, such as GDPR Recital 47, which provides a legal basis for processing where legitimate interest is established. By utilizing SOL Platforms, Users grant SOL perpetual, worldwide, royalty-free, and irrevocable license to aggregate, anonymize, and use such data for any lawful purpose, including commercial or analytical purposes, and Users acknowledge that such use does not violate any privacy rights under CCPA, GDPR, or other data protection laws.

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5. Intellectual Property Rights

All content, trademarks, logos, and intellectual property on SOL Platforms are the exclusive property of SOL or its licensors, protected under the U.S. Copyright Act, 17 U.S.C. §§ 106 and 501, and other applicable intellectual property laws worldwide. Unauthorized reproduction, distribution, or display of any SOL-owned content constitutes a material breach of these Terms, and SOL reserves the right to pursue injunctive relief, statutory damages, or other remedies available under both U.S. and international law.

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6. Limitation of Liability and Disclaimers

To the fullest extent permissible under applicable law, SOL, its officers, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising out of or in connection with the use or inability to use SOL Platforms, including but not limited to loss of data, profits, goodwill, or other intangible losses, even if SOL has been advised of the possibility of such damages, and regardless of any theory of liability, whether based in contract, tort, strict liability, or otherwise. Moreover, SOL disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, as set forth under U.C.C. § 2-314, as well as any warranties arising from trade usage or course of performance.

7. Third-Party Services and Links

Users acknowledge that SOL Platforms may integrate or rely upon third-party services (e.g., payment processors, content providers) that operate independently of SOL, and Users agree that SOL bears no responsibility for the actions, omissions, or data-handling practices of such third parties. SOL shall not be liable for any damages or losses caused by third-party content or services, as provided under Carafano v. Metrosplash.com, Inc., 339 F.3d 1119 (9th Cir. 2003).

8. Indemnification

Users agree to defend, indemnify, and hold harmless SOL, its officers, directors, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, or expenses (including but not limited to reasonable attorneys’ fees) arising from or related to (i) User’s use or misuse of the SOL Platforms; (ii) any breach of these Terms by the User; or (iii) any violation of law, regulation, or rights of a third party by the User.

9. Dispute Resolution & Governing Law

Any disputes, claims, or controversies arising out of or relating to these Terms, including their validity, enforceability, or breach, shall be resolved exclusively through binding arbitration administered in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. All Users hereby waive any right to pursue litigation or class action in any other forum. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, shall govern the interpretation and enforcement of this provision.

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10. Termination

SOL reserves the exclusive right to terminate, restrict, or suspend any User’s access to the SOL Platforms for any violation of these Terms, for the misuse of AI technologies, or at its sole discretion, without liability. Termination shall not affect any rights or obligations that accrued prior to termination.

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1. General Non-Returnability Provision
By engaging in any purchase transaction through the SOL Shopping Network (hereinafter, “SOL Shopping”), Users expressly acknowledge and agree that all sales are final, and SOL, including its subsidiaries, affiliates, officers, directors, agents, and employees, shall bear no obligation, whether express or implied, to accept returns, exchanges, or refunds of any kind except as outlined herein. The no-return policy is enforceable under relevant consumer protection and commercial statutes, including, but not limited to, the Uniform Commercial Code, Article 2, governing sales of goods, and any similar applicable statutes or regulations within the User’s jurisdiction of residence.

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2. Exception for Case-by-Case Basis
Notwithstanding the foregoing, SOL, in its sole and absolute discretion, may consider return requests on a case-by-case basis under extraordinary and narrowly defined circumstances, provided that:
(i) the product in question remains in its original, unopened, and undamaged packaging;
(ii) the product shows no evidence of wear, use, or tampering, as determined by SOL’s independent inspection procedures; and
(iii) the return request is submitted in writing by the User within the statutory return period mandated by applicable law (if any), such period to be interpreted strictly, and any failure to submit within said period shall constitute a complete and irreversible waiver of any return rights. SOL reserves the exclusive right to reject or approve return requests based on its evaluation of the circumstances and compliance with these conditions. Approval or denial of any return request shall be final, binding, and non-appealable.

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3. Non-Conforming Returns
In the event that any User attempts to return a product without strict adherence to the conditions outlined in this Policy—such as, but not limited to, the return of an item that is no longer in its original packaging, has been used, or has suffered damage—the return shall be categorically rejected. Furthermore, SOL shall not assume any responsibility or liability for products returned in violation of this policy and reserves the right to dispose of non-conforming returns at its discretion, without compensation or notice to the User.

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4. Shipping Costs and Fees
Should SOL, in its sole discretion, approve a return under the limited exceptions provided herein, the User shall bear full responsibility for all shipping, handling, and restocking fees associated with the return process. These fees shall be non-refundable and may be deducted from any potential refund or store credit, if applicable. SOL reserves the right to modify shipping requirements as deemed necessary, and no compensation shall be provided for any loss, damage, or delays incurred during the return shipping process, regardless of the carrier utilized.

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5. Statutory Compliance and Limitation of User Rights
Nothing in this Policy shall be construed to expand any return rights beyond what is minimally required under applicable consumer protection laws. Users further acknowledge that this Policy complies with, and shall be interpreted in accordance with, all applicable state, federal, and international laws governing consumer rights, including but not limited to the Federal Trade Commission’s regulations on consumer refunds and return policies (16 C.F.R. Part 444), and similar frameworks as may apply in other jurisdictions. Any perceived ambiguity in statutory return rights shall be resolved in favor of SOL, consistent with the doctrine of contra proferentem.

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6. Binding Arbitration for Disputes
Any and all disputes arising from or related to this No-Return Policy shall be subject to mandatory binding arbitration, to be conducted in accordance with the arbitration provision outlined in SOL’s Terms & Conditions, incorporated herein by reference. Users expressly waive any right to litigate or pursue class action claims related to return requests or disputes under this Policy, and the sole venue for any such claims shall be through individual arbitration in Los Angeles County, California, as governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16.

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