SOL Music & Media App, SOL Shopping Network, and SOL TV Privacy Policy

Effective Date: 9/3/2024

This Privacy Policy (the "Policy") outlines the practices of SOL Sound of Life Media ("SOL", "we", "our", or "us") regarding the collection, use, and disclosure of personal information through our platforms, which include but are not limited to SOL Music & Media App, SOL Shopping Network, and SOL TV (collectively, the "Platforms"). By accessing or using our Platforms, you ("User", "you", or "your") agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, you should not use our Platforms.

1. Information We Collect

1.1 Personal Data

We may collect and process personally identifiable information ("Personal Data") about you. This includes, but is not limited to:

• Full name

• Email address

• Postal address

• Telephone number

• Payment information (including but not limited to credit card details and banking information)

• Geolocation data

• IP address and device-specific identifiers

• Demographic information (e.g., age, gender)

• Account information (e.g., username, password)

1.2 Automatically Collected Data

In addition to information you provide, SOL may collect data automatically when you use our Platforms. This includes:

• IP addresses

• Browser type

• Internet service provider (ISP)

• Referring/exit pages

• Clickstream data

• Device information

• Usage patterns

This data is collected via cookies, web beacons, log files, and other similar technologies.

2. Purpose of Data Collection

2.1 Providing and Improving Services

We use the data we collect to provide, operate, and maintain our Platforms, including facilitating transactions, providing customer support, and improving user experience. Data collected may also be used to:

• Personalize content and recommendations

• Tailor promotions and advertisements

• Facilitate communications regarding updates, promotions, or new services

• Process payments and manage subscriptions

• Detect, prevent, and address technical issues or security breaches

2.2 Marketing and Communications

We may use your contact information to send you newsletters, promotions, and marketing materials related to SOL and its services. You may opt-out of such communications at any time by following the instructions provided in the communication.

2.3 Legal Obligations

We may collect and use Personal Data to comply with legal obligations, including but not limited to obligations under data protection laws, tax laws, and contractual requirements. This may include disclosure of information to regulatory authorities, law enforcement agencies, and courts, where required by law.

3. Methods of Collection

3.1 Direct Interaction

You may provide Personal Data when you:

• Create an account on our Platforms

• Purchase goods or services

• Enter into communications with SOL

• Participate in contests, promotions, or surveys

• Request customer support

3.2 Automated Technologies

As mentioned above, SOL automatically collects technical data through cookies, web beacons, and server logs. These technologies enable us to track user behavior, improve the functionality of our Platforms, and deliver targeted advertisements.

4. Sharing and Disclosure of Information

4.1 Third-Party Service Providers

SOL may engage third-party service providers to perform functions on our behalf, such as payment processing, hosting, data analytics, marketing, and IT support. These third parties will have access to your Personal Data only as necessary to perform their functions and are contractually obligated to protect it.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of SOL's assets, your Personal Data may be transferred as part of the transaction. You will be notified of any such change in ownership or control of your Personal Data.

4.3 Legal Compliance

We may disclose Personal Data to comply with legal obligations, to protect the rights and safety of our Users, or to respond to lawful requests from government authorities, including to meet national security or law enforcement requirements.

5. Data Security

SOL implements robust security measures to protect your Personal Data from unauthorized access, use, alteration, or disclosure. These measures include, but are not limited to:

• Encryption of sensitive information during transmission using Secure Sockets Layer (SSL) technology

• Regular audits and updates to our security practices

• Access controls to limit the availability of Personal Data to authorized personnel

However, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security, and you acknowledge that you provide information at your own risk.

6. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law or necessary for legitimate business purposes. Once Personal Data is no longer required, we will securely dispose of it in accordance with applicable laws and regulations.

7. Rights of Users

7.1 General Data Protection Regulation (GDPR) Rights

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

• The right to access your Personal Data

• The right to rectification of inaccurate or incomplete data

• The right to erasure ("right to be forgotten")

• The right to restrict processing

• The right to data portability

• The right to object to processing

• The right to withdraw consent at any time

You can exercise these rights by contacting us using the information provided in Section 9 of this Policy.

7.2 California Consumer Privacy Act (CCPA) Rights

If you are a resident of California, you have the following rights under CCPA:

• The right to know what Personal Data is being collected about you

• The right to request the deletion of your Personal Data

• The right to opt-out of the sale of your Personal Data

• The right to non-discrimination for exercising your CCPA rights

You can exercise these rights by submitting a request to our Data Privacy Officer, as outlined in Section 9.

8. Changes to this Privacy Policy

SOL reserves the right to modify or update this Policy at any time, and such changes will be effective immediately upon posting to the Platforms. We will notify you of significant changes either by email or by displaying a prominent notice on our Platforms. Your continued use of the Platforms after the effective date of any changes constitutes your acceptance of the modified Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your Personal Data, you may contact us at:

Data Privacy Officer
Email: support@soundoflife.media
Address: 2601 Blanding Ave STE C #248, Alameda Ca 94501

DISCLAIMER: This Privacy Policy is for informational purposes only and is not intended as legal advice. It is strongly recommended that you consult with a qualified attorney to ensure compliance with applicable laws and regulations in your specific jurisdiction.